Frequently Asked Questions
Answers to All Questions About 113bd
From withdrawals to account security — find clear, straightforward answers to all common 113bd questions here.
Whether you are new to 113bd or have been here a while, questions come up. What is the minimum withdrawal amount, is there a demo mode for slots, what do you need to do to keep your account secure, or which documents are required for KYC verification — we have organised the most frequently asked questions into four sections covering all of these topics. If you cannot find an answer to your question, our 24/7 support team is always ready.
How to Withdraw Money
The minimum withdrawal amount from 113bd is ৳1,000. Requests below this amount cannot be processed. Make sure to check your balance before submitting a withdrawal request. Contact support for information about the maximum withdrawal limit.
Yes, 113bd's withdrawal service runs 24 hours a day, 7 days a week. Whether it's late at night or a Friday — you can submit a request at any time via bKash, Nagad, or Rocket. The money usually arrives in your wallet within 1 hour.
There are usually two reasons a withdrawal stays pending — either KYC verification has not been completed, or the name on your wallet does not match the name on your account. First, check whether your documents have been uploaded to your profile. If you cannot find the issue, contact our live chat support directly — our team will resolve it quickly.
A wagering requirement must be met before you can withdraw winnings from a bonus. For example: if you deposit ৳1,000 and receive a ৳1,500 bonus — you need to place bets totalling 15 times that ৳1,500 bonus, which is ৳22,500 in total, before you are eligible to withdraw bonus winnings. The wagering is calculated on the bonus amount only, not on the deposit.
No. Withdrawals can only be made to the bKash, Nagad, or Rocket number that is registered in your own name and matches the name on your 113bd account exactly. Requests to send funds to a third-party wallet will be automatically cancelled. This is an important security policy to prevent fraud.
Slot Games
Many slot providers offer a demo or "fun mode" where no real money is needed. This is a good way for new players to understand game features, bonus mechanics, and gameplay. However, winnings in demo mode cannot be withdrawn — you need to play in real money mode to win real payouts.
In progressive jackpot slots, a portion of every bet goes into a central pool, so the prize keeps growing over time. When someone wins the jackpot, the pool resets to zero and starts building again. Some players place maximum bets to trigger it, but the jackpot can also hit on any bet size — the rules vary by game.
RTP (Return to Player) is a theoretical average — it represents how much of the total bets a game returns to players over a long period. It is not a guarantee of individual winnings; every spin is completely independent and random. RTP is useful for comparing numbers, but it does not tell you exactly how much you will get back in a single session.
In most slot games, a free spins round begins when a certain number of scatter or special symbols land in the right combination. During free spins, extra multipliers or sticky wilds may be added, increasing the chance of bigger wins. Each game has its own free spins mechanic — check the game's pay table for details.
Volatility is the risk-reward level of a game. High volatility games pay out less often but in larger amounts — they require patience and a larger balance. Low volatility games pay out smaller amounts more frequently — your balance lasts longer. Which is "better" depends on your playing style and budget.
Stay Safe
Scammers often create fake sites that look identical. Ways to stay safe: always type 113bd.lat directly into your browser or access it from a bookmark. Check for a green lock or HTTPS in the address bar. If someone sends you a link via message or social media, do not open it — go to the site directly. A URL with a slightly altered spelling (such as 113bdd or 1I3bd) is a fake site.
A good password should be at least 12 characters long and include a mix of uppercase and lowercase letters, numbers, and special characters (such as @, #, !). Never use your own name, date of birth, or "123456". Keep a completely separate password for 113bd that you do not use on any other site. Using a password manager app removes the hassle of remembering it.
Change your password as quickly as possible and immediately notify us via 113bd live chat or at [email protected]. Our team can review account activity and block any suspicious transactions. Also change the password on your bKash or Nagad app and check your wallet transaction history.
Never. No 113bd staff member or support agent will ever ask for your OTP, password, or bKash / Nagad / Rocket PIN. If anyone asks for this information, they are a scammer. If you receive a call or message like this, report it to our support team immediately.
113bd uses SSL encryption, which means all data traveling between your browser and our servers is encrypted. Personal and financial information is never sold or transferred to third parties. Read our privacy policy page for more details.
Identity Verification (KYC)
Identity verification is done for two main reasons: first, to make sure no one else can use your account; second, to prevent money laundering and fraud. This is an international standard followed by all trusted platforms. Your protection is the core purpose.
KYC is usually requested when you submit your first withdrawal or after a certain total amount has been deposited or withdrawn. Sometimes the support team may request verification earlier if unusual activity is detected on your account. Withdrawal requests will not be processed until verification is complete.
The most accepted document is Bangladesh's National Identity Card (NID). A valid passport or driving licence can also be submitted. The document must be clearly readable and must not be expired. The support team will let you know which types of documents they are accepting if needed.
The full name on your 113bd account and the name registered on your bKash, Nagad, or Rocket wallet must be exactly the same. If there is a difference in name, the withdrawal process will be blocked. This rule exists to prevent money laundering and is also for your own protection.
Yes. All uploaded documents are received over an SSL-encrypted connection and stored on secure servers. Only authorised team members can view them for verification purposes. Your personal documents are not transferred to any third party. See our privacy policy for more information.
Still have questions?
Our support team, available in both Bengali and English, is with you 24 hours a day, 7 days a week. Connect instantly via live chat, or reach out by email — whichever is more convenient for you.
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